About
VISION
To be a partner in your success, and champion of your brand.
MISSION
To be a premier provider of innovative solutions that elevate our clients’ brands. We utilize forward-thinking technology and the highest industry knowledge to create an amazing customer experience. We are dedicated to providing timely delivery and superior customer service.
OUR TEAM
Jamie is a born leader with big ideas. He is levelheaded, with a heart of an entrepreneur. He navigates our financial performance and keeps us on track. In his spare time, he loves to spend time on the golf course or on his boat with this family.
Brandon is the Lead Production Manager in the print shop. As a production manager, he is in charge of the planning, coordination, and control of manufacturing processes. He is responsible for ensuring productivity by our entire staff, while maintaining the highest quality of all our products.
Heather has been with J Ryder Group for over a decade. She has worked most of the jobs at the company, starting at inside sales and working her way up to COO. Heather’s background is in the operations and promotional product industry – with over 30 years of experience in exceeding client expectations, she has brought a quality control to J Ryder Group that is unparalleled in the industry.
Cory is our Zund Master and could perform surgery with our Zund cutter. He has years of experience in production and is a crucial branch of our entire production line. With Cory’s broad knowledge of production machinery, he attributes to the smoothness of our whole operational and overlooks all troubleshooting throughout the print shop.
Sara is our Hole in One Customer Service Ambassador. Before working at J. Ryder Group, she worked in the automotive industry, selling cars for over 6 years, and loves speaking with all the dealers from around the country!
Natalie is our ambitious customer service representative who has established strong relationships with auto brands accross the nation. Natalie puts the dealership's needs first every time.
Ben has had a passion for business growth and development for as long as he can remember and has been working in this field since his junior year of college. Ben is a graduate of Kalamazoo College where he played football and was vice-president of the investment club.
Mariah assists in developing, writing, and creating content to show off the work of J. Ryder Group. She highlights our many Hole in One events and packages happening all over the nation. She is also a golf enthusiast. If she is not found behind the camera or at her computer, it is because she is probably out on the links.
Dominick is our IT man! Dom’s big brain is a gift to have at Hole in One Programs. He always seems to have the answer when you have a question about your computer. He is a dedicated contributor to our web Design and Marketing.
Winston is our Chief Greeter. He takes pride in his work, always keeping an open ear for the front doorbell. After an initial sniff-test, he welcomes guests with a heart-warming smile and wag of his tail. In his down-time, Winston patrols the office in search of treats, toys, and co-workers looking for a game of tug-of-war.
VALUES
1. In for The Long Haul… (Commitment)
We are engaged and enthusiastic about our Mission, Vision, and Values. The success of our Family of Companies hinges directly on our individual success and commitment.
2. Take the High Road… (Honesty and Integrity)
We deliver on what we promise 100% of the time. Being honest with ourselves and others is always the right thing to do.
3. Keep Up the Good Work… (Discipline and Systems)
We define success as over delivering on expectations both big and small. Our culture is defined by; keeping promises, punctuality, professionalism, learning, and focus. We are committed to continuous improvement by ongoing testing, measuring, reviewing, and correcting.
4. Don’t Put Off Until Tomorrow… (Time and Urgency)
We are laser-focused on exceeding partner expectations. We do so by addressing inquires immediately, to our partners as well as each other. Things happen because we make them happen.
5. Do It Right or Don’t Do It… (Excellence)
We expect the best, never “just good enough”. We seek to attract, retain, and develop excellent Team Members and Partners.
6. The Best Intentions… (Adaptability)
We are flexible because even the best plan may require adaptability. We have a positive attitude about unexpected challenges and use each experience to learn and improve. Every step demands belief in the possibilities.
7. Promote from Within… (Success)
We are committed to utilizing all the resources available within the FOC to exceed client expectations. We empower our employees to become the best version of themselves through education, training, and advancement opportunities.
8. No free rides… (Ownership and Responsibility)
We are all responsible for our own prosperity, goals, and outcomes. Through ownership, accountability, and responsibility we can gain control of our success, career, and business.
9. Teamwork Makes the Dream Work… (Teamwork)
Behind every great business, there’s a great team. By achieving our team goals, we help our partners exceed their own objectives. The leadership within our Family of Companies trusts our team members to make decisions. We are not infallible, but have unwavering commitment to our partners and team members.
10. Rise By Lifting Others… (Communication and Attitude)
We speak positively of our team members, partners and Family of Companies in both public and private. We communicate with good purpose using empowering and life-giving conversation. We promote a team culture and attitude that is biased towards a YES, CAN DO mindset.
11. Don’t Tip the Scale… (Balance)
We believe in the importance of recharging and renewing. We will have a balanced approach to life, remembering that our spiritual, social, physical and family aspects are just as important as the financial and intellectual aspects of our Family of Companies.
12. Give Greatly and Be Humble… (Community and Citizenship)
We give of our time, talents, and resources to help others as a foundation from which we continually build. We show love to others to help them have a more abundant future. We celebrate the wins of our community, our partners, and our team. Our goal is not fanfare or spotlight but simply making the world a better place.
